How to Fix Xerox Printer Not Printing After Update: Complete Troubleshooting Guide

Sometimes after a software or firmware update, a printer may stop working or fail to print documents. This issue is commonly seen in devices from Xerox and is usually caused by driver mismatch, configuration changes, or incomplete updates.

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This guide explains why your Xerox printer is not printing after an update and how to fix it step by step.

1. Why Xerox Printer Stops Printing After Update

A printer from Xerox may stop printing after an update due to:

• Incompatible or updated drivers
• Firmware update errors
• Print spooler service issues
• Network configuration changes
• Printer set to offline mode
• Corrupted update installation
• Changed default printer settings

2. Basic Checks Before Fixing

Before troubleshooting, check:

• Printer is turned on
• Paper and toner/ink are available
• No error messages on display
• Printer is properly connected (USB or WiFi)
• Device is on same network

3. How to Fix Xerox Printer Not Printing After Update

Follow these step-by-step solutions:

Fix 1: Restart Printer and Computer

• Turn off your Xerox printer
• Restart your computer
• Turn printer back on
• Try printing again

Fix 2: Check Printer Status

• Go to “Devices and Printers”
• Ensure printer is not set to “Offline”
• Remove pause or hold status

Fix 3: Set Printer as Default

• Open printer settings
• Select your Xerox printer
• Click “Set as Default Printer”

Fix 4: Clear Print Queue

• Open print queue window
• Cancel all pending documents
• Restart printer

Fix 5: Restart Print Spooler Service

• Open Windows services
• Find “Print Spooler”
• Restart the service

Fix 6: Reinstall Printer Driver

• Visit official Xerox website
• Download latest drivers
• Uninstall old driver
• Install fresh version Xerox

Fix 7: Check Network Connection

• Ensure printer and device are on same WiFi
• Restart router if needed
• Reconnect printer to network

4. Advanced Fixes

If the issue continues:

• Roll back recent firmware update
• Reset printer network settings
• Perform factory reset
• Assign static IP address
• Reconfigure printer setup

5. How to Prevent Printing Issues After Update

To avoid problems in your Xerox printer:

• Always use official updates
• Restart device after updates
• Keep drivers compatible with system
• Maintain stable internet connection
• Avoid interrupting updates

6. When to Contact Xerox Support

Contact official Xerox support if:

• Printer still does not print after fixes
• Update causes repeated errors
• Device becomes unresponsive
• Hardware or network issues continue

Final Thoughts

A Xerox printer not printing after update is usually caused by driver or configuration changes. In most cases, it can be fixed by restarting devices, reinstalling drivers, or clearing print settings.

By using proper update methods and official support from Xerox, you can restore normal printing performance quickly and avoid future issues.